Walmart says AI-powered upgrades to its translation services are creating a "seamless, accurate, and inclusive" shopping ...

ChatGPT and other AI chatbots are poised to transform shopping faster than retailers can adapt. That could mean big changes ...

Online shopping has become the default way for consumers to stock their closets, fill their pantries, and manage ...

You might not realize how much of the stuff you buy online comes directly from overseas. I didn’t, until I looked closely at ...

Online shopping has surged in recent years — and so have returns. The ease of clicking “add to cart” has led many consumers ...

Wealthier consumers are more likely to buy speculatively — purchasing items they're unsure about with intent to return some ...

Between the pandemic upending shopping habits five years ago and the economy causing consumers to tighten their purse strings in 2025, it’s been a tumultuous half decade for retailers.

Joe Supan is a senior writer for CNET covering home technology, broadband, and moving. Prior to joining CNET, Joe led MyMove's moving coverage and reported on broadband policy, the digital divide, and ...