If the pandemic has shown anything, it is that colleges and universities can make significant change -- like scaling online learning or implementing test-blind admissions policies -- much faster than ...

Community-based hospitals need to keep a close eye on their revenue cycles, especially in today’s changing healthcare industry. “The need to enhance the revenue cycle has never been more urgent,” ...

Last year, Omaha, Neb.-based Methodist Health System decided to create a road map for its ICD-10 adoption process, with the assistance of The Advisory Board Company. In the process, they discovered an ...

Creating effective improvement cycles will help manage change after a big launch. When the excitement of a big project is over, intranet teams often fail to make a successful transition to business as ...

In the ever-evolving landscape of modern business, the pressure to innovate is relentless. Organizations are constantly pushed to develop state-of-the-art products, services, and business models that ...

One of the most crucial — and often most challenging — steps in changing hospital processes is gaining buy-in from physicians and staff. For changes in areas such as information technology, the ...

As we enter the second decade of the 21st century, medical practices face a host of financial challenges. The unknowns of health care reform, changing reimbursement and rising bad debt from the ...

John Muir Health launched an innovation initiative, added beer, and exceeded its first-year revenue goal. Innovation and performance-improvement initiatives were among the primary focal points at ...

The Plan, Do, Study, Act improvement methodology was deployed to increase the efficiency of research scheduling, to reduce non–value-added (NVA) activities, and to reduce cycle time to meet takt time.

Nora McInerny is an author with roots in Minneapolis and the host of several podcasts — including Terrible, Thanks for Asking. CATHY WURZER: We're just over two weeks into the new year, friends. It's ...