As enterprise development gets faster, so must operations. Doing so at scale means pairing human expertise with AI systems ...

In your weekly round-up of the questions asked by readers of CIO, Computerworld, CSO, InfoWorld, and Network World we learn ...

Artificial intelligence is at the heart of almost every part of an organization’s strategy, and that includes information technology operations. However, many organizations aren’t seeing clear ...

In March, the Treasury Committee delivered worrying news. Since January 2023, the top nine banks faced 33 days of unplanned outages. This excludes the payday system crash in February, which makes ...

Interest in intelligent automation is rising among enterprises and service providers due to advancements in AI. Robotic process automation, typically used for standard procedures and rule-based ...

At its recent Cisco Live 2025 event, Cisco announced AgenticOps, a transformative approach to IT operations that integrates advanced AI capabilities to enhance efficiency and collaboration across ...

The Interior Department is moving ahead with these consolidation plans about five months after Secretary Doug Burgum called ...

Wylie Wong is a freelance journalist who specializes in business, technology and sports. He is a regular contributor to the CDW family of technology magazines. Cybersecurity is paramount at airports.

A forecast record, titled TSA IT Operations and Maintenance Services (NEXUS), carries an estimated value of more than $100 ...

Rio Tinto’s journey towards operating an IT platform model was detailed by Remona Murugan, the company’s head of technology platforms, during a fireside chat at the recent Gartner IT Infrastructure, ...

Chinese propagandists are using ChatGPT to write posts and comments on social media sites — and also to create performance reviews detailing that work for their bosses, according to OpenAI researchers ...

Alaska Airlines says it has resumed operations after an IT outage forced the airline to issue a temporary, system-wide ground stop. "Alaska Airlines has resolved its earlier IT outage and has resumed ...