This article is published by AllBusiness.com, a partner of TIME. By Krish Chopra It was 11 p.m. on a Thursday when my phone rang—again. Another nurse practitioner student was overwhelmed and panicked ...
Nicole Leinbach-Reyhle, a regular contributor to Forbes magazine, says there is a proven way to kindly and productively handle difficult customers, and it comes in a 10-step method. “Calmly listen to ...
Whether they’re giving tough feedback, addressing conflict or navigating sensitive issues with stakeholders, a leader's job ...
Working with difficult customers can test contractors more than the actual work at hand. One lawn tech showed up to fix a pipe, but when the customer snapped, karma hitched a ride on his hood. You’ll ...
Some results have been hidden because they may be inaccessible to you
Show inaccessible results
Feedback