Forbes contributors publish independent expert analyses and insights. I am a Customer Experience Futurist, Author and Keynote Speaker. A lot of companies successfully use social media for customer ...

The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. In the frenetic tapestry of ...

As hurricane Irma approached Florida, Tesla remotely changed the battery configuration of its customers’ cars to extend the distance they could drive to escape the storm. This is but one example of ...

How does the brain link vision to action in real time? Experiments investigating this question have largely focused on reactive tasks, in which a stimulus triggers an immediate response 1,2,3,4.

Recently, an international team of researchers identified that robust white matter connectivity between specific brain regions is key to fluid intelligence and thinking proactively. Conversely, the ...

The Philippines is a country that is known for being reactive instead of proactive. We’ve seen examples of this time and again when a disaster or catastrophe hits and we realize only after the fact ...

It's the AI equivalent of a double text. Business Insider has learned Meta is training customizable chatbots to be more proactive and message users unprompted to follow up on past conversations. It ...

Are Your Machine Identities Safeguarded? The management of non-human identities (NHIs) is fast becoming a pivotal element in ensuring robust data protection. Focusing on machine identities used within ...

The proactive system relies on fluid intelligence to connect the dots of various moving parts and come up with a streamlined game plan. On the flip side, the reactive system scrambles to become ...