While many South African organisations focus on customer-centricity and user experience, SA is still catching up to global benchmarks when it comes to design maturity. Global pioneers have been ...

Since September 2015, when we launched the survey at the Design Management International Conference, people from more than 300 organizations have taken the survey, representing 36 different industries ...

Images have become a defining factor in how brands communicate online—from social media posts and e-commerce product galleries to blogs and digital ads. The online visual experience often determines ...

Design maturity must be grown through intentional structures, shared language and a culture that sees design as a thinking partner. By Wessel Olivier, Lead designer, Retro Rabbit/SmarTek21.