Phone calls and letters are still going strong in debt collections, but outreach via digital channels such as text and emails is gradually creeping up. So is the use of artificial intelligence and ...

With federal oversight in retreat, deep-pocketed collection companies are aggressively pursuing down-and-out consumers who are struggling with record levels of credit card debt. Meanwhile, consumer ...

Debt collection is changing fast. AI-powered systems are replacing traditional call centers, operating 24/7 to recover debts while maintaining customer satisfaction. For banks, fintechs, and ...

Financial institutions use artificial intelligence (AI) and machine learning (ML) models to reshape debt recovery. Although you probably haven’t noticed any changes yet — these technologies are ...

We may receive commissions from some links to products on this page. Promotions are subject to availability and retailer terms. Not all types of debts carry the same risk of legal action, however.

In the decade since I started building my company, Financial Cloud, I’ve worked closely with collection agencies, lenders and fintech challengers alike. During this time, one truth has become ...

We may receive commissions from some links to products on this page. Promotions are subject to availability and retailer terms. So, if you've fallen behind on credit card bills, or if you're ...

Banking is undergoing a huge transformation, and how debt collections operations engage customers is becoming a big issue, especially with things like BNPL schemes. Hundreds of billions of dollars ...

A new report shows consumer debt cases have surged in Massachusetts. Legislation to reduce the interest rate companies can charge when they win have so far failed.

The Global Credit Risk & Debt Recovery Conference 2026 is set to bring together senior decision-makers, innovators, and solution providers from across the banking, financial services, and corporate ...

Think your dental office can send unpaid bills to collections whenever you want? Not quite. There's a specific 90-180 day window that maximizes recovery while staying legally compliant—and recent ...

WEST CHESTER, Pa., April 20, 2017 /PRNewswire/ -- Enterprise Recovery LLC, an accounts receivable solution for corporate and commercial debt collections, is pleased to announce the release of a secure ...