Editor's Note: This article was updated on June 10, 2024 to include new data and information. The original content was authored by Scott Clark. Ongoing learning initiatives are vital for employee ...

Of the 2,600 Chrysler, Jeep, Dodge, Ram and FIAT dealerships in the U.S., Fiat Chrysler Automobiles announced that 387 earned certification as 2017 Customer First Award for Excellence winners for ...

Customer relationship management involves collecting relevant data about a business’s customer interactions in one place to help managers understand their clients and improve customer satisfaction.

NEW YORK--(BUSINESS WIRE)--MetLife, Inc. (NYSE: MET) today announced that its Retirement & Income Solutions (RIS) customer service organization received J.D. Power certification for providing “An ...

DALLAS, December 19, 2024--(BUSINESS WIRE)--ISN, the global leader in contractor and supplier information management services, announced today it has earned the International Customer Service Standard ...

ORLANDO, Fla., Aug. 26, 2024 /PRNewswire/ -- Holiday Inn Club Vacations Incorporated (HICV), an international vacation ownership company, today announced that it has been recognized by J.D. Power – ...

MINNEAPOLIS--(BUSINESS WIRE)--Ameriprise Financial, Inc. (NYSE: AMP) has received two J.D. Power certifications for delivering exceptional customer phone service to its clients and financial advisors.

INDIANAPOLIS, May 01, 2025 (GLOBE NEWSWIRE) -- For the fourth year in a row, Delta Faucet Company, a leader in branded kitchen and bathroom products including faucet fixtures, sinks, and accessories, ...