With the evolution of the global economy toward digital and service-based paradigms, there has been a heightened demand for scalable and dynamic billing infrastructure. The growth is fueled by the ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Ah, the wonders of digital transformation. Companies have been quick to adopt shiny, new ...

Self-service has become the focal point of customer experience. One of the changes brought about by the web is consumers expecting 24-hour access to goods and services. Self-service has evolved well ...

On Tuesday, practice management software provider AllRize announced the introduction of agentic artificial intelligence ...

“Amdocs (US), Netcracker (NEC Corporation [Japan]), CSG International (US), Oracle (US), Ericsson (Sweden), Huawei (China), Cerillion (UK), Mahindra Comviva (India ...

Raleigh Water is launching a new billing portal, "Raleigh Water Self-Service," in November, with features like autopay ...

NORTH MIAMI GARDENS, Fla. & SAN MATEO, Calif.--(BUSINESS WIRE)-- United Automobile Insurance Company (UAIC), one of the largest privately held property and casualty insurers specializing in auto ...

Hagerstown's utility billing system could get an upgrade. Electric Operations Manager Nathan Fridinger presented a proposal for workflow and customer interaction improvements for the city's utility ...