It’s no surprise that digital self-service channels have experienced increased use over the past couple of years. As with many technologies, the pandemic has accelerated a number of trends that were ...

As AI becomes embedded across enterprise software, many B2B products are adding conversational interfaces by default. A chat box appears. Users type requests. The system responds in natural language.

New York, New York - June 04, 2026 - PRESSADVANTAGE - Silverback AI Chatbot has released an announcement outlining the ...

Ask Signals uses channel history, payment records, ancillary spend, ADR, review details, and recent guest communications.

Conversational computing isn’t entirely new, but with the Generative genie out of the bottle, it’s being reinvented in real-time. We already have conversational-type interfaces on platforms like ...

Maven is a new agentic AI capability that searches, visualizes, and analyzes internal and external data through a user-friendly interface, accelerating the way organizations act on knowledge at scale.

PALO ALTO, Calif.--(BUSINESS WIRE)--DevRev, an AI-native platform for the enterprise, today announced product enhancements that will usher in a new era of enterprise SaaS, driven by advanced ...

Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with content, and download exclusive resources. Dany Lepage discusses the architectural ...

You'll now be able to design voice right into your prototypes--think of it as Photoshop for conversational interfaces. Voice Interfaces Are Here. Are They Necessary? As millions of people invite voice ...

Why voice, chat, and AI-driven interactions are becoming the new front end of digital payments — and what risks leaders must prepare for. Conversational payments refer to financial transactions ...