Alex Ross is cofounder & COO at Hire Horatio CX. Horatio CX manages the CX & other customer needs for today's fastest-growing brands. Since the digital revolution, content moderation has typically ...
Content moderation is eating the world. Platforms’ rule-sets are exploding, their services are peppered with labels, and tens of thousands of users are given the boot in regular fell swoops. No ...
Content moderation has been one of the thorniest issues on the internet for decades. It's a difficult subject matter for anyone to tackle, considering the subjectivity that goes hand-in-hand with ...
Social media is experiencing significant growth each year, supported by the rapid advancement of digital technologies. According to the findings of 2022 Hootsuite research, 4.62 billion users around ...
Content moderation and platform governance encompass the policies, practices and technical architectures that shape how user‐generated content is curated, sanctioned or removed across digital ...
OpenAI developed an AI moderation system using GPT-4. It aims to moderate content faster and more consistently than humans. This could reduce the mental health burden on human moderators. OpenAI ...