Cisco Systems Inc. is enhancing its Webex contact center and videoconferencing platform with expanded artificial intelligence capabilities that are designed to boost productivity for workers, no ...

New Webex AI Quality Management uniquely empowers supervisors with actionable insights and real-time coaching with visibility across both AI and human agents. Webex AI Agent and Cisco AI Assistant for ...

With millions of users and 15 years of experience, WebEx is the oldest, best-known popular web-conferencing solution on the market. You might assume that years of market dominance would have tempted ...

eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. SAN DIEGO—Now that it has connected much of the world’s ...

Cisco says its recent acquisition of Accompany and Voicea strengthens its WebEx contact center portfolio with artificial intelligence and natural language speech transcription, with customer analytics ...

Cisco Systems plans to sell its WebEx conferencing services through an agent program for solution providers that could be ready early next year, said the vendor's channel chief last week. The online ...

On-demand collaboration applications and services provider WebEx, now part of Cisco, has expanded Apple Mac support across its suite of business process collaboration applications. WebEx Meeting ...

In a bid to revolutionize online collaboration, Cisco has unveiled a series of new AI-powered features across its Webex video conferencing portfolio. The most eye-catching feature, currently in beta ...

A lot of people use WebEx in their job. The only bad part about that is that often times, it means having to be at your desk or at least near a computer in order to access it. Well, now BlackBerry ...

With more than 7 million individuals participating in online meetings every month, the Web-based meeting facilities provided by Cisco WebEx (plus uncounted others served up by competitors) have become ...

Cisco recently announced how its three most recent acquisitions will add value to its Cisco Contact Center help desk solution that's currently used by more than three million agents in over 30,000 ...