Some 700,000 customer records belonging to Choice Hotels International Inc. have been stolen and those behind the data theft are demanding a ransom payment of 0.4 bitcoin ($4,142) to delete their copy ...

Visitors to choicehotels.com may now take advantage of “Click to Chat,” a new communications tool designed to give visitors to the website the ability to engage in online conversations directly with ...

We all know the importance delivering great service to our customers, no matter what kind of business we’re in. In fact, 97% of global consumers report that customer service is important in their ...