Bringing a mere checklist to a matter team is like bringing a water gun to a house fire. The whole house is on fire: you need the right tools. That would be a fire hose and certified firefighters.

Even practices that implement efficient, up-to-date systems for all administrative tasks, document those systems fully, and generate scripts for training sometimes fail to take the final step in ...

What do test pilots, surgeons, architects and hedge fund managers all have in common? They all turn to one simple tool to make them more efficient: the humble checklist. In his book, The Checklist ...

There are plenty of productivity apps that you can self-host, but I often find these apps a bit overwhelming. It's challenging to strike a balance between functionality and usability, particularly ...

Change management is a hot topic among organizations in today’s quickly changing world where we have to keep up with consumer and stakeholder demands, public safety policies, ever-increasing ...