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When it comes to choosing a business phone system, you might find yourself stuck on a critical question: Should you stay with traditional phone systems or switch to VoIP (Voice over Internet Protocol) ...

Following up on the VoIP quality issues that we discussed in last week’s newsletter, this week we’d like to take a deeper dive into some of the possible problems that can make VoIP call quality ...

… of service is bad and getting worse. And IT is using the wrong tools to measure the aural performance of voice-over-IP calls. After looking at 18 months of data gathered on Brix Networks Inc.’s ...

* VoIP providers, service providers and users all have a role in improving VoIP quality Last time, we talked in some additional detail about the root cause of VoIP call quality degradation for users ...

Human communication has evolved dramatically over the centuries, from word of mouth to letters and telegrams to phone lines that stretch from one end of the world to the other. While you can still ...

Quality is still a concern for businesses that are considering deploying voice over IP (VoIP), experts at CeBIT agreed. But vendors said they’re addressing the issue and their efforts combined with ...

We are becoming less and less dependent on mobile networks. You can get a data signal almost everywhere that you can get a mobile signal and most of us are around WiFi most of the time anyway.