Asus has just issued a public apology for the "confusion and frustration," it acknowledges has been caused by its RMA process, and the company also says it's now going to revise its prices for repairs ...

Asus has pledged to improve its warranty RMA process after being taken to task for what could only be described as extortion. A series of reports, including an investigation by Gamers Nexus, showed ...

A hot potato: Asus has not had a good week, to say the least. The Taiwanese gaming giant experienced a PR black eye after its RMA process was highlighted by YouTube channel Gamers Nexus, leading to ...

Asus has apologised 'for any confusion' RMA customers might have experienced and is implementing three 'actions to optimize the customer repair experience' effective from today. When you purchase ...

Asus confirmed that the SD card reader inside the ROG Ally handheld can malfunction due to heat. Ally owners have been complaining for weeks that SD cards are not being recognized by the Ally, or if ...

Let's hope this makes for a more transparent RMA process overall. When you purchase through links on our site, we may earn an affiliate commission. Here’s how it works. Watching Asus over the past few ...

After buying a brand new Nvidia GeForce RTX 4090, one Redditor was left shocked when a small repair, only requested out of fears over future complications, came back quoted at almost $1,000 more than ...