The Department of Homeland Security (DHS) has released its 2023 Customer Experience Annual Report, unveiling a series of significant achievements and ambitious goals for enhancing public services.

On October 3, 2024, the U.S. Environmental Protection Agency (EPA) published a notice in the Federal Register announcing the availability of its progress report (Report) in meeting its performance ...

This story is free to read because readers choose to support LAist. If you find value in independent local reporting, make a donation to power our newsroom today. The city of Los Angeles permitted ...

Track progress of currently enrolled graduate students; Ensure that departmental norms and expectations are transparent to students and faculty; Create a mechanism to provide more timely and informed ...