Disturbing video circulated online and was later posted by the Buena Vista Police Department, shows an angry customer tossing a cup of hot coffee at a local Michigan McDonald's manager. Authorities ...

An angry customer was caught on camera throwing coffee at a McDonald's worker — and now she may face criminal charges.

When the employee finally disengages, the customer yells expletives, takes the top off the cup, and throws the hot coffee at ...

Police said that Brown allegedly attacked the manager after a dispute over her mobile order on Tuesday, November 4.

As retailers gear up for their annual Black Friday sales, shop attendants and their managers are refreshing skills for ...

Not every person who gets mad for petty reasons is a Karen, but this is the best way to describe this situation. A lady yelled at a retail employee because she couldn’t find the ketchup brand she ...

Dan Kline, co-editor-in-chief of TheStreet, believes that T-Mobile's plan to make customers more dependent on its T-Life app ...

A PetSmart employee reported Oct. 28 that a customer had thrown at sanitizer bottle at her face and ran from the store.

Dealing with angry customers — whether face-to-face at a resort or through heated emails and social media posts — can be one of the most intimidating parts of hospitality and customer service. Yet, it ...

A video showing the irate customer throwing a cup at the barista – who tosses it back – has drawn over 2 million views.