Amazon.com is getting into the contact center service business with Tuesday's announcement that it will make its contact center service technology available to other businesses. Amazon said the new ...

HOBOKEN, N.J.--(BUSINESS WIRE)--NICE (Nasdaq: NICE) today announced a new strategic collaboration agreement (SCA) with Amazon Web Services (AWS), to transform how businesses deliver customer service ...

Nous Infosystems, announced today that it has achieved the Amazon Web Services (AWS) Generative AI Competency. This ...

Amazon’s AMZN cloud computing platform, Amazon Web Services (AWS) recently joined forces with Wyndham Hotels & Resorts, Inc. WH. AWS’ cloud technologies will be used by Wyndham for developing digital ...

AWS continues to add yet more software and services to build out its revenues and touchpoints with businesses that already use its cloud infrastructure for storage and to host and administer services ...

Chad Hersh, Head of Worldwide Market Development, Life Insurance at AWS on enabling cloud-first and customer-centric ...