Hotel news and insights for current and aspiring leaders.
WEBLatest hotel insights, hospitality trends and hotel news from around the world by the foremost leaders in the hotel industry.
2023 trends: Top 5 future innovations in hotels and hospitality
WEBJan 19, 2023 · AI-driven robots are emerging as a popular tech trend with automation and self-service playing an increasing role in improving the hotel customer experience. Robots can help with speed, cost-effectiveness and accuracy. A pioneer in robotic customer experience is the famous Henna na Hotel, in Japan and last year, the hotel opened its 2nd ...
Elevating hotel management for the future - eHotelier
WEBMar 8, 2024 · As we navigate the future of the hospitality industry, hotel managers stand at the forefront of change, guiding their teams and operations towards new heights of excellence. By focusing on exceeding guests’ service expectations through personalisation, technology, and sustainability; nurturing team members with continuous learning, a culture ...
The top 10 hotel performance metrics - eHotelier
WEBJun 7, 2022 · Top 10 Hotel Metrics to Track. 1. Revenue Per Available Room (RevPar) Revenue per available room (RevPAR) is the average revenue generated per available room in a hotel. It considers a combination of occupancy, rate, and revenue for all available rooms within a property. It can be measured daily, monthly, or …
Why sustainability matters to hotel guests, staff and the environment
WEBMar 1, 2024 · Sustainability is a driving force in the hospitality industry, influencing the decisions of both guests and hoteliers. From energy-saving initiatives to digital communication strategies and paperless processes, hotels are implementing various eco-friendly practices to enhance their sustainability profile. Let’s take …
Bleisure trips, workations, & positioning your hotel for ... - eHotelier
WEBMar 18, 2022 · Tip # 1 – Become a local resource. While Bleisure and Workations are different beasts, they do share some similarities, specifically in the planning stage. Anyone anticipating a good amount of free-time during their trip to a new location wants to know everything there is to do in your area, how far the hotel is from each attraction, and ...
Essential hotel business strategies you need to know in 2022
WEBNov 25, 2021 · Investigate Cost & Profit Margins. First things first, you need to make sure you’re spending your available investments and budgets in the best possible way. This means looking into how you’re marketing, which channels you’re spending your money on, and how you’re putting yourself out there. In short, you need to make sure you’re ...
Why sustainability in the hospitality industry must be our
WEBMay 19, 2021 · Hotels need to take our future into our own hands to ensure the resilience of our industry and the 319 million people it employs worldwide. We need to step up and become active sustainability leaders, for three simple reasons. 1. The hospitality industry depends on a healthy global ecosystem and is uniquely …
The new push for centralized hotel platforms - eHotelier
WEBJan 28, 2022 · Building on that last point, fewer and more robust platforms mean cleaner and consolidated data in the CRM or CDP so that you can build accurate lookalike guest profiles, digitize soft skills and derive new insights from unsupervised machine learning. More opportunities for upselling and cross-selling ancillary revenue streams like F&B or spa.
How hotels are maximising revenue amid a pandemic - eHotelier
WEBMay 23, 2022 · The world has changed considerably in the years since the pandemic began and traditional revenue management practices that rely on historical data have proven unfit for today’s unpredictable demand conditions. A shift to revenue performance – maximising demand, revenue and profitability through the use of forward-looking market insights and demand indicators - has become essential.